Privacy Policy

Introduction

OnUp, LLC, DBA TeamOnUP (“Company”, “We”, “Us” or “Our”) respect your privacy and are committed to protecting it through our compliance with this policy. This policy describes the types of information we may collect from you or that you may provide when you visit our websites https://onup.io and https://getonup.io (our “Websites”) or use of our Services or Software (collectively “Services”)  and our practices for collecting, using, maintaining, protecting, and disclosing that information. 

 

IMPORTANT: IF ACCESS TO OUR SOFTWARE AND SERVICES ARE PROVIDED THROUGH YOUR EMPLOYER, IT IS YOUR RESPONSIBILITY TO ENSURE THAT ANY INFORMATION YOU PROVIDE TO US, USER CONTRIBUTIONS AND USE OF OUR WEBSITE, SOFTWARE AND SERVICES COMPLY WITH YOUR EMPLOYERS POLICIES AND PROCEDURES AND ARE IN COMPLIANCE WITH APPLICABLE LAW.  UNLESS SPECIFICALLY IDENTIFIED OTHERWISE, WE WILL SHARE YOUR INFORMATION WITH YOUR EMPLOYER, INCLUDING THE RESULTS OF OUR SOFTWARE’S PROCESSING AND ANALYSIS OF SUCH INFORMATION. 

 

This policy applies to information we collect:

  • On these Websites.

  • In email, text, and other electronic messages between you and these Websites.

  • Through mobile and desktop applications you download from these Websites, which provide dedicated non-browser-based interaction between you and these Websites.

  • Through your access and use of our Services and Software. 

  • When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.

 

It does not apply to information collected by:

  • us offline or through any other means, including on any other website operated by Company or any third party (including our affiliates and subsidiaries); or 

  • any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or on the Website or through our Services. 

 

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website or Services. By accessing or using this Website or Service, you agree to this Privacy Policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this Website or Services after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates. 

 

Children under the Age of 13

Our Website and Services are not intended for children under 13 years of age. No one under age 13 may provide any information to or on the Website or Services. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website or Services, or on or through any of its features/register on the Website or Services, make any purchases through the Website or Services, use any of the interactive or public comment features of this Website or Services,  or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at (insert contact information).

 

Information We Collect About You and How We Collect It.

 

We collect several types of information from and about users of our Website and Services, including:

  • Personal Information, meaning: 

    • information by which you may be personally identified, such as name, postal address, e-mail address, telephone number, or any other identifier by which you may be contacted online or offline, 

    • account credentials, such as passwords and other security information for authentication and access; 

    • user content (excluding User Contributions) such as communications and files provided by you in relation to your use of the Website or Services; 

    • you authorize us to collect this Personal Information and if applicable to transfer such information across international borders. 

  • Information that does not identify you individually, such as Anonymous Data identified in our Terms of Use.

  • Information directly from you when you provide it to us.

  • Information collected automatically as you navigate through the site, which may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.

 

Information You Provide to Us.  The information we collect on or through our Website may include:

  • Information that you provide by filling in forms on our Website or for the use of our Services, including the completion of any surveys or questionnaires. This includes information provided at the time of registering to use our Website or Services, subscribing to our Service, posting material, or requesting further services. We may also ask you for information when you report a problem with our Website or Services.

  • Records and copies of your correspondence (including email addresses), if you contact us.

  • Details of transactions you carry out through our Website or Services and of the fulfillment of your orders. You may be required to provide financial information before placing an order through our Website or Services. 

  • Details of your employment history, academic background, and personal assessment as to your strengths or weaknesses.  

  • Your search queries on the Website.

 

User Contributions.  

The Website or Services may contain interactive features, such as message boards, chat rooms, personal web pages or profiles, forums, bulletin boards and other interactive features (collectively, “Interactive Services”) that allow users to post, submit, publish, display or transmit to other users or other persons (hereinafter, “post”) content or materials (collectively, “User Contributions”) on or through the Website or Services.  All User Contributions must comply with the Content Standards set out in the Terms of Use https://onup.io/eula

 

Any User Contribution you post to the Website or Services for others to view will be considered non-confidential and non-proprietary. By providing any User Contribution through the Services, you grant us and our affiliates and service providers, and each of their and our licensees, successors and assigns the right to use, reproduce, modify, perform, display, distribute and otherwise disclose to third parties any such material. 

 

You understand and acknowledge that you are responsible for any User Contributions you submit or contribute, and you, not us, have fully responsibility for such content, including its legality, reliability, accuracy and appropriateness.

We are not responsible, or liable to any third party, for the content or accuracy of any User Contributions posted through the Services.

 

Information We Collect Through Automatic Data Collection Technologies.  

 

As you navigate through and interact with our Website or Service, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

  •  Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.

  • Information about your computer and internet connection, including your IP address, operating system, and browser type.

 

The information we collect automatically is statistical data and may not include personal information, but we may maintain it or associate it with personal information we collect in other ways or receive it from third parties. Collecting such information helps us to improve our Website or Services and to deliver a better and more personalized service, including by enabling us to:

  • Estimate our audience size and usage patterns.

  • Store information about your preferences, allowing us to customize our Website according to your individual interests.

  • Speed up your searches.

  • Recognize you when you return to our Website.

 

The technologies we use for this automatic data collection may include:

  • Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website. 

  • Flash Cookies. Certain features of our Website or Services may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies. 

  • Web Beacons. Pages of our the Website or Services and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity). 

 

We do not collect personal information automatically.

 

Third-Party Use of Cookies and Other Tracking Technologies.

Some content or applications, including advertisements, on the Website or our Services are offered, provided or serviced by third parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content. 

 

We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers, see Choices About How We Use and Disclose Your Information.

 

How We Use Your Personal Information

We use your personal information to provide the Website and Services to you, for our legitimate interests, as well as for compliance purposes as further described below.  Certain laws require us to give an explanation for the processing of your personal information which is identified as follows:  

  • information that is necessary to permit you to begin use of our Services through a subscription or contract and necessary to allow us to provide the Services to you under such subscription or contract; 

  • when you give us your consent to use your personal information for a specific purpose; 

  • to permit use to comply with our legal obligations, such as responding to a subpoena or court order, law enforcement investigation, or to enforce our rights under any subscription or contract between you and us. 

  • for our legitimate interests, which include providing and improving our Services by setting up and administering your account, providing technical and customer support

 

How We Use Your Non-Personal Information. 

We use information that we collect about you or that you provide to us, including any personal information:

  • To present our Services, Website and its contents to you.

  • To provide you with information, products, or services that you request from us.

  • To fulfill any other purpose for which you provide it.

  • To provide you with notices about your account/subscription, including expiration and renewal notices; 

  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.

  • To notify you about changes to our Website or any products or services we offer or provide though it, including new Services.

  • In any other way we may describe when you provide the information.

  • For any other purpose with your consent.

 

We may also use your information to contact you about our own and third-parties’ goods and services that may be of interest to you. If you do not want us to use your information in this way, please check the relevant box located on the form on your account profile.

For more information, see Choices About How We Use and Disclose Your Information.

 

We may use the information we have collected from you to enable us to display advertisements to our advertisers’ target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.

 

Disclosure of Your Information

We may disclose aggregated information about our users that does not identify any individual, without restriction. 

We may disclose personal information that we collect or you provide as described in this Privacy Policy:

  • To our subsidiaries and affiliates.

  • To contractors, service providers, and other third parties we use to support our business.

  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our Website or Service users is among the assets transferred.

  • To third parties to market their products or services to you if you have not opted out of these disclosures in your account profile setting. For more information, see Choices About How We Use and Disclose Your Information.

  • To fulfill the purpose for which you provide it. 

  • For any other purpose disclosed by us when you provide the information.

  • With your consent.

 

We may also disclose your personal information:

  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request.

  • To enforce or apply our Terms of Use and other agreements, including for billing and collection purposes.

  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Company, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

 

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information: 

  • Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.

  • Disclosure of Your Information for Third-Party Advertising. If you do not want us to share your personal information with unaffiliated or non-agent third parties for promotional purposes, you can opt-out by checking the relevant box located in your Account Profile. 

  • Promotional Offers from the Company. If you do not wish to have your contact information used by the Company to promote our own or third parties’ products or services, you can opt-out by checking the relevant box located in your Account Profile.  If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions. This opt out does not apply to information provided to the Company as a result of a product purchase, warranty registration, product service experience or other transactions.

 

We do not control third parties’ collection or use of your information to serve interest-based advertising. However these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI“) on the NAI’s website.

 

GDPR

 

If you are a resident within the European Economic Area (EEA) you have certain additional rights regarding your Personal Information.  As a user of the Services, you consent to us, as a third-party data Processor, to process your Personal Information to use to offer the Services to you.   You acknowledge and agree that our use of your Personal Information is in furtherance of our legitimate interests in providing such services.

 

Rights Afforded by the GDPR 

GDPR gives individuals who are residents within the EEA additional data protection over your Personal Information, such as:  

  • Accessing your Personal Information through your Account Profile settings which you are responsible for keeping up to date. 

  • Correcting any inaccuracies or incomplete Personal Information which you may be able to accomplish through your Account Profile settings.   

  • Opting out of us using your contact information to contact you about our additional or new services by checking the relevant box located on the registration form, responding to an email promoting such services stating that you be omitted from future email distributions, or adjusting your Account Profile settings to opt out of such communications.  

  • Request copies of your Personal Information that you have provided to us.  

  • Request that your Personal Information be deleted as described in the Deletion of Personal Information section above. 

 

Your California Privacy Rights

California Civil Code Section § 1798.83 permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to dataprotectionofficer@onup.io

 

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website or Services, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Website or Services like message boards. The information you share in public areas may be viewed by any user of the Website.

 

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website or Services. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website or our Services.  

 

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page with a notice that the privacy policy has been updated on the Website home page. If we make material changes to how we treat our users’ personal information, we will notify you by email to the primary email address specified in your account  and/or through a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

 

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at: 

dataprotectionofficer@teamonup.com

 

OnUP Privacy Policy version 8.08.19

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