Terms of Use

Your Employer has entered into a Master Services Agreement with OnUp, LLC, DBA TeamOnUP (“Company”, “we”, “us”, “our”) to allow you to access and use our software, website, documentation, and services (“Services”).  We offer the Services and content related thereto pursuant to this Terms of Use (“Terms of Use”) and our Privacy Policy, that is incorporated herein, and controls your use and access of the Services.   Please read this Terms of Use and our Privacy Policy carefully, because before you can begin using our Services you must agree to the terms and conditions contained in each of the documents.  

BY ACCESSING OR USING OUR SERVICES OR BY CLICKING TO ACCEPT OR AGREE TO THE TERMS OF USE WHEN THIS OPTION IS MADE AVAILABLE TO YOU, YOU ACCEPT AND AGREE TO BE BOUND AND ABIDE BY THESE TERMS OF USE AND OUR PRIVACY POLICY. IF YOU DO NOT AGREE TO THESE TERMS OF USE AND OR OUR PRIVACY POLICY, YOU MUST NOT ACCESS OR USE OUR SERVICES. PLEASE BE AWARE, THAT OUR SERVICES ARE OFFERED AND MADE AVAILABLE ONLY TO USERS WHO ARE 18 YEARS OF AGE OR OLDER. 

We may revise and update this Terms of Use from time to time in our sole discretion.  We will notify you of any changes in this Terms of Use, and such changes shall be effective immediately upon providing such notification. Your continued use of our Services following the posting of revised Terms of Use means that you accept and agree to the changes.

IMPORTANT

RECORDINGS.   WE OFFER A VARIETY OF FEATURES THROUGH OUR SERVICES.  SOME OF THE FEATURES ALLOW AUDIO AND VIDEO RECORDING OF COMMUNICATIONS BETWEEN YOU AND ANOTHER PARTY (“RECORDINGS”).  WE SHALL ALERT YOU IMMEDIATELY BEFORE YOUR USE A FEATURE OF THE SERVICES THAT UTILIZE RECORDINGS.  BY USING THE FEATURES OF OUR SERVICES THAT UTILIZE RECORDINGS YOU CONSENT TO OUR RECORDING, STORAGE, AND USE OF SUCH RECORDINGS INCLUDING YOUR NAME, LIKENESS AND VOICE CONTAINED THEREIN.  YOU ALSO AGREE TO ABIDE BY YOUR EMPLOYER’S POLICIES AND PROCEDURES, INCLUDING HUMAN RESOURCE POLICIES WHEN USING THE SERVICES.  WE USE THE RECORDINGS TO EXTRACT INFORMATION AND DATA TO ALLOW US TO IMPROVE THE SERVICES OFFERED TO YOU AND YOUR EMPLOYER.  WE WILL NOT SHARE THE RECORDINGS WITH ANY THIRD-PARTY EXCLUDING YOUR EMPLOYER WITHOUT YOUR CONSENT.  WE MAY, HOWEVER, USE AND SHARE THE INFORMATION AND DATA WE EXTRACT FROM THE RECORDINGS IN OUR SOLE AND EXCLUSIVE DISCRETION PROVIDED THAT INFORMATION THAT SPECIFICALLY IDENTIFIES YOU, SUCH AS NAME, ADDRESS, EMPLOYER, AND TELEPHONE NUMBER, IS REMOVED FROM THE INFORMATION CREATING ANONYMOUS DATA AS DEFINED BELOW.  PROVIDED THAT YOUR USE OF THE SERVICES HAS NOT BEEN SUSPENDED OR TERMINATED PURSUANT TO THE TERMS CONTAINED HEREIN, YOU SHALL BE PERMITTED TO ACCESS THE RECORDINGS THROUGH OUR SERVICES FOR THE DURATION OF THE MASTER LICENSE AGREEMENT.  YOUR ACCESS, HOWEVER, IS LIMITED EXCLUSIVELY TO THE RECORDINGS AND YOU WILL NOT BE PERMITTED OR GRANTED ACCESS TO THE INFORMATION OR DATA DERIVED THEREFROM.  

ANONYMOUS DATA.    YOU MAY DISCLOSE CERTAIN INFORMATION, INCLUDING CONFIDENTIAL INFORMATION (AS DEFINED BELOW) TO US THROUGH THE USE OF THE SERVICES THAT ALLOWS US TO IDENTIFY COMMON CHARACTERISTICS THAT COULD HAVE STATISTICAL OR PREDICTIVE CAPABILITIES. WE SHALL NOT SHARE ANY INFORMATION WITH THIRD-PARTIES THAT SPECIFICALLY IDENTIFIES YOU.  WE SHALL USE AND SHARE INFORMATION AND DATA WHEREIN INFORMATION THAT SPECIFICALLY IDENTIFIES YOU HAS BEEN REMOVED (“ANONYMOUS DATA”). WE MAY ALSO AGGREGATE ANONYMOUS DATA WITH THE ANONYMOUS DATA OF OTHER USERS INTO A DATABASE. THE USE OF ANONYMOUS DATA IS IN OUR SOLE AND EXCLUSIVE DISCRETION.  

EMPLOYER’S POLICIES AND PROCEDURES.  YOU ARE RESPONSIBLE FOR COMPLYING WITH YOUR EMPLOYER’S POLICIES AND PROCEDURES, INCLUDING ITS HUMAN RESOURCE POLICIES, WHEN ACCESSING AND USING THE SERVICES. 

1. Permission to Access and Use the Services. 

Once you obtain your username and password (“Credentials”) we grant you the revocable, non-exclusive, non-transferrable, permission to use the Services during your employment with the employer who is a party to the Master Services Agreement.  We retain the right to suspend or terminate your use of the Services if we determine, in our sole discretion, that your access or use violates this Terms of Use or that you are no longer employed by the employer who is a party to the Master Services Agreement.  Our permission to access and use the Services shall terminate upon the termination of the Master License Agreement with your Employer.   We reserve all rights not expressly granted to you in this Agreement. Except for the limited permissions expressly granted under this Agreement, nothing in this Agreement grants, by implication, waiver, estoppel, or otherwise, to you or any third party any intellectual property or ownership rights in or to the Services.

2. Prohibited Use of Service

 You shall not at any time, directly or indirectly: 

  • copy, modify, or create derivative works of the Services, in whole or in part; 

  • rent, lease, lend, sell, sublicense, assign, distribute, publish, transfer, or otherwise make available the Services; 

  • reverse engineer, disassemble, decompile, decode, adapt, or otherwise attempt to derive or gain access to the source code of the Services, in whole or in part; 

  • remove any proprietary notices from the Services; 

  • use the Services in any manner or for any purpose that infringes, misappropriates, defames, harasses, or otherwise violates any intellectual property right, or other right of any person, or that violates any applicable law; 

  • use the Services to submit or transmit obscene, libelous, harassing or inappropriate content; and 

  • use the Services in any manner to: (i) transmit, or procure the sending of, any advertising or promotional material  including any “junk mail”, “chain letter” or “spam” or any other similar solicitation; (ii) to impersonate or attempt to impersonate Us, Our employees, another user or any other person or entity (including, without limitation, by using e-mail addresses or screen names associated with any of the foregoing); (iii) to engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Services , or which, as determined by us, may harm us or users of the Services or expose them to liability; or (iv) upload or use any device, software or routine that interferes with the proper working of the Software and/or the introduction any viruses, trojan horses, worms, logic bombs or other material which is malicious or technologically harmful. 

 

3. User Contributions

The Services may contain interactive features, such as message boards, chat rooms, personal web pages or profiles, forums, bulletin boards and other interactive features (collectively, “Interactive Services”) that allow users to post, submit, publish, display or transmit to other users or other persons (hereinafter, “post”) content or materials (collectively, “User Contributions”) on or through the Services.  All User Contributions must comply with the Content Standards set out in these Terms of Use.

Any User Contribution you post to the Services for others to view will be considered non-confidential and non-proprietary. By providing any User Contribution through the Services, you grant us and our affiliates and service providers, and each of their and our licensees, successors and assigns the right to use, reproduce, modify, perform, display, distribute and otherwise disclose to third parties any such material. 

You represent and warrant that: (a) you own or control all rights in and to the User Contributions and have the right to grant the license granted above to us and our affiliates and service providers, and each of their and our licensees, successors and assigns, and you will provide us with necessary document upon our request to verify such warranty; and (b) all of your User Contributions do and will comply with these Terms of Use. 

You understand and acknowledge that you are responsible for any User Contributions you submit or contribute, and you, not us, have fully responsibility for such content, including its legality, reliability, accuracy and appropriateness.

We are not responsible, or liable to any third party, for the content or accuracy of any User Contributions posted through the Services. 

4. Content Standards

These content standards apply to any and all User Contributions and use of Interactive Services. User Contributions must in their entirety comply with all applicable federal, state, local and international laws and regulations. Without limiting the foregoing, User Contributions must not:

  • Contain any material which is defamatory, obscene, indecent, abusive, offensive, harassing, violent, hateful, inflammatory, deceiving, embarrassing, annoying, promoting commercial activity, or otherwise objectionable.

  • Promote sexually explicit or pornographic material, violence, or discrimination based on race, sex, religion, nationality, disability, sexual orientation or age.

  • Promote, advocate, or assist in any unlawful act, or violate the legal rights (including the rights of publicity and privacy) of others or contain any material that could give rise to any civil or criminal liability under applicable laws or regulations.

  • Impersonate any person, or misrepresent your identity or affiliation with any person or organization. 

 

5. Monitoring and Enforcement

We have the right to:

  • Take any action with respect to any User Contribution that we deem necessary or appropriate in our sole discretion, including if we believe that such User Contribution violates the Terms of Use, including the Content Standards, infringes any intellectual property right or other right of any person or entity, threatens the personal safety of users of the Website or the public or could create liability for the Company.  We do not routinely monitor User Contributions and have not obligation to remove User Contributions that we believe violate this Terms of Use.  

  • Disclose your identity to any third party who claims that material posted by you violates their rights, including their intellectual property rights or their right to privacy.

  • Take appropriate legal action, including without limitation, referral to law enforcement, for any illegal or unauthorized use of the Website or Services. 

  • Terminate or suspend your access to all or part of the Services for any violation of these Terms of Use.

 

Without limiting the foregoing, we have the right to fully cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone posting any materials on or through the Services. YOU WAIVE AND HOLD HARMLESS US AND OUR AFFILIATES, LICENSEES AND SERVICE PROVIDERS FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY ANY OF THE FOREGOING PARTIES  DURING OR AS A RESULT OF ITS INVESTIGATIONS AND FROM ANY ACTIONS TAKEN AS A CONSEQUENCE OF INVESTIGATIONS BY SUCH PARTIES OR LAW ENFORCEMENT AUTHORITIES.

6. Intellectual Property Rights

The Services and its entire contents, features and functionality (including but not limited to all information, software, text, displays, images, video and audio, and the design, selection and arrangement thereof), are owned by us, our licensors or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws. No right, title or interest in or to the Services or any material contained therein is transferred to you, and all rights not expressly granted are reserved by us or our licensors. 

If you send or transmit  any communications or materials to us by mail, email, telephone, or otherwise, suggesting or recommending changes to the Services, including without limitation, new features or functionality relating thereto, or any comments, questions, suggestions, or the like (“Feedback”), then you hereby assign to us all right, title, and interest in the Feedback, and we are free to use, without any attribution or compensation to any party, any ideas, know-how, concepts, techniques, or other intellectual property rights contained in the Feedback, for any purpose whatsoever. 

All right, title and interest in and to Anonymous Data shall be owned exclusively by us.  To the extent that you retain any rights in the Anonymous Data, you hereby assign to us all rights, including intellectual property rights, in and to the Anonymous Data so that we are the sole and exclusive owners of such information.  To the extent that state or local laws prohibits you from assigning ownership rights in such the Anonymous Data,  you grant us, our successors and assigns, a royalty-free worldwide, sublicensable, transferrable license to host, transfer, process, analyze, distribute, communicate and use Anonymous Data in perpetuity without any compensation to you, your successors, your heirs or your assigns which shall survive the termination or expiration of this Agreement.   If you do not consent to the collection and use of Anonymous Data, then you are prohibited from using the Services.

The Services are for your personal use only. If we provide desktop, mobile or other software applications for download, you may download a single copy to your computer or mobile device solely for your own personal, non-commercial use. You are prohibited from: (a) modifying, translating, adapting, or otherwise creating derivative works or improvements, whether or not patentable, of our proprietary software; (b) reverse engineering, disassembling, decompiling, decoding, or otherwise attempting to derive or gain access to the source code of our proprietary software or any part thereof; (c) removing, deleting, altering, or obscuring any trademarks or any copyright, trademark, patent, or other intellectual property or proprietary rights notices from our proprietary software, including any copy thereof; (d) renting, leasing, lending, selling, sublicensing, assigning, distributing, publishing, transferring, or otherwise making available our proprietary software, or any features or functionality of it, to any third party for any reason, including by making our proprietary software available on a network where it is capable of being accessed by more than one device at any time; or (e) using our proprietary software in, or in association with, the design, construction, maintenance, or operation of any hazardous environments or systems, including any power generation systems; aircraft navigation or communication systems, air traffic control systems, or any other transport management systems; safety-critical applications, including medical or life-support systems, vehicle operation applications or any police, fire, or other safety response systems; and military or aerospace applications, weapons systems, or environments.

If you violate any of the terms contained in this Terms of Use, we may immediately terminate your right to use the Services.

7. Reliance on Information Posted

The information presented through our Services is made available solely for general information purposes. We do not warrant the accuracy, completeness or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Website, or by anyone who may be informed of any of its contents.

This Services or our Website may include content provided by third parties, including materials provided by other users, bloggers and third-party licensors, syndicators, aggregators and/or reporting services. All statements and/or opinions expressed in these materials, and all articles and responses to questions and other content, other than the content provided by us, are solely the opinions and the responsibility of the person or entity providing those materials. These materials do not necessarily reflect our opinion.  We are not responsible, or liable to you or any third party, for the content or accuracy of any materials provided by any third parties.

8. Term and Termination. 

You are permitted to use the Services as specified herein for the duration of the term of the Master Services Agreement. Notwithstanding the foregoing and subject to other express termination rights in this Terms of Use, we may terminate your rights to access and use the Services upon your breach of these Terms of Use or upon your Employer’s request. Immediately upon expiration or termination, all permissions and rights to access and use the Services shall terminate.  

9. Confidential Information.  

Restrictions. From time to time during the Term, either Party may disclose or make available to the other Party information about its business affairs, products, confidential intellectual property, trade secrets, third-party confidential information, and other sensitive or proprietary information, whether orally or written (collectively, “Confidential Information”). Confidential Information does not include information that, at the time of disclosure is: (a) in the public domain; (b) known to the receiving Party at the time of disclosure; (c) rightfully obtained by the receiving Party on a non-confidential basis from a third party; or (d) independently developed by the receiving Party. The receiving Party shall not disclose the disclosing Party’s Confidential Information to any person or entity, except to the receiving Party’s employees who have a need to know the Confidential Information for the receiving Party to exercise its rights or perform its obligations hereunder. All Anonymous Data shall be our sole and exclusive Confidential Information.  

Permitted Uses.  Notwithstanding the foregoing, each Party may disclose Confidential Information to the limited extent required (i) in order to comply with the order of a court or other governmental body, or as otherwise necessary to comply with applicable law, provided that the Party making the disclosure pursuant to the order shall first have given written notice to the other Party and made a reasonable effort to obtain a protective order; or (ii) to establish a Party’s rights under this Agreement, including to make required court filings.  Notwithstanding the foregoing, to the extent that such information contains your employer’s Confidential Information or a party with whom you are bound by additional restrictions concerning the use and disclosure of Confidential Information, then you may be bound by additional restrictions on the use and disclosure of such information.  

Return of Confidential Information. Excluding Anonymous Data, on the expiration or termination of the Agreement, the receiving Party shall destroy all copies, whether in written, electronic, or other form or media, of the disclosing Party’s Confidential Information.  Each Party’s obligations of non-disclosure with regard to Confidential Information are effective as of the first date of access and use of the Services and will expire five years from such date; provided, however, with respect to any Confidential Information that constitutes a trade secret (as determined under applicable law), such obligations of non-disclosure will survive the termination or expiration of this Agreement for as long as such Confidential Information remains subject to trade secret protection under applicable law. 

This Section 9 shall survive the expiration or termination of this Terms of Use. 

10. Warranty Disclaimer. 

THE SOFTWARE AND DOCUMENTATION ARE PROVIDED “AS IS” AND WE HEREBY DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. WE SPECIFICALLY DISCLAIM ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ALL WARRANTIES ARISING FROM COURSE OF DEALING, USAGE, OR TRADE PRACTICE. COMPANY MAKES NO WARRANTY OF ANY KIND THAT THE SOFTWARE AND DOCUMENTATION, OR ANY PRODUCTS OR RESULTS OF THE USE THEREOF, WILL MEET YOUR OR ANY OTHER PERSON’S REQUIREMENTS, OPERATE WITHOUT INTERRUPTION, ACHIEVE ANY INTENDED RESULT, BE COMPATIBLE OR WORK WITH ANY SOFTWARE, SYSTEM OR OTHER SERVICES, OR BE SECURE, ACCURATE, COMPLETE, FREE OF HARMFUL CODE, OR ERROR FREE.

11. Indemnification. 

You agree to defend, indemnify and hold harmless the Company, its affiliates, licensors and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms of Use or your use of the Website, including, but not limited to, your User Contributions, any use of the Website’s content, services and products other than as expressly authorized in these Terms of Use or your use of any information obtained from the Services.  This Section 11 shall survive the termination or expiration of this Terms of Use. 

12. Limitations of Liability. 

IN NO EVENT WILL WE, OUR AFFILIATES OR OUR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE THE SERVICES,  INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE.

IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SERVICES OR WITH ANY STATEMENT IN THESE TERMS OF SERVICE, YOUR SOLE REMEDY IS TO STOP USING THE SERVICES.  OUR TOTAL LIABILITY IN ANY MATTER RELATED TO THE SERVICES OR THESE TERMS OF USE IS LIMITED TO THE AGGREGATE AMOUNT YOU PAID US DURING THE 12-MONTH PERIOD PRECEDING THE EVENT GIVING RISE TO THE LIABILITY.

THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

This Section 12 shall survive the termination or expiration of this Terms of Use. 

13. Other Terms 

Waiver and Severability. No waiver by the Company of any term or condition set forth in these Terms of Use shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of the Company to assert a right or provision under these Terms of Use shall not constitute a waiver of such right or provision. If any provision of these Terms of Use is held by arbiter, court or other tribunal of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms of Use will continue in full force and effect. 

Entire Agreement.  The Terms of Use and our Privacy Policy constitute the sole and entire agreement between you and us with respect to the Services and supersede all prior and contemporaneous understandings, agreements, representations and warranties, both written and oral, with respect to the Services. 

Contacting You.  We may contact you within the Services, via email, text or physical mail to inform you of changes to the Services or this Terms of Use and you authorize such contact.  You agree that contact in any of these way will satisfy any legal communications requirements, including that the communication be in writing.  

Assignment.  We have the right to assign or transfer our rights and obligations under this Agreement.  This Terms of Use is personal to you, and you are prohibited from assigning or transferring any of your rights hereunder.   

Equitable Relief. You acknowledges and agrees that a breach or threatened breach by you of any of the terms of this Terms of Use would cause us  irreparable harm for which monetary damages would not be an adequate remedy and you agrees that, in the event of such breach or threatened breach, then we  will be entitled to equitable relief, including a restraining order, an injunction, specific performance, and any other relief that may be available from the tribunal or court as identified below in Governing Law & Arbitration, without any requirement to post a bond or other security, or to prove actual damages or that monetary damages are not an adequate remedy. Such remedies are not exclusive and are in addition to all other remedies that may be available at law, in equity, or otherwise.

Governing Law & Arbitration.   Any disputes arising out of or relating to the Services, Software or this Agreement (whether in contract, tort or any other legal theory, excluding injunctive relief) (collectively “Disputes”) shall be governed by laws of the state of Florida law regardless of the state or country where the Services are accessed or used, and regardless of any conflict of laws principles.  Any Disputes shall be resolved exclusively by final and binding arbitration under the commercial arbitration rules of the American Arbitration Association, to be held in Clearwater, Florida, before an arbitration panel of three arbitrators.  The arbitrators shall be vested with the authority to determine the enforceability of the arbitration clause contained within this this Agreement.  Either party may enforce the arbitration award in any court of competent jurisdiction.    Customer may only resolve disputes with OnUp on an individual basis, and is prohibited from bringing any claim as a plaintiff or a class member in a class, consolidated, or representative action.  The prevailing Party of any Dispute shall be entitled to recover their reasonable attorneys’ fees and costs attributable to litigating the Dispute and the arbitrators shall be permitted to award the same to the prevailing Party. If either party pursues claims exclusively and solely for Equitable Relief (as defined above) , then such claims must still be brought exclusively on an individual basis and not as a class member in a class, consolidated, or representative action, but the party asserting such claim may do so through arbitration as described in this Section, or before a court located in Clearwater, Florida, or the United States District Court, Middle District of Florida, Tampa Division wherein each party irrevocably consents to this exclusive venue and waives all arguments that such venue is inconvenient.  

All of the term of this Section 13 shall survive the termination or expiration of this Terms of Use.

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*Source: Zippia.com: How Much Can Disengaged Employees Cost Your Business?